Firefox Community Forum

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though I think this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on this matter. Please email me with the instructions at [edited email from public community support forum] / Thank you. Sherril

How do I get help if the community does not respond??

I've asked for help several times, but have had no responses. Everything appears in English in Firefox, as I would hope - except my bookmarks. I have tried all the settings, and all of the resets, and have even deleted the app and replaced it on my Macbook Pro. Nothing changes.

Help

First I tried all the suggestions I could find. And FF just kept double filling the password. So I did a completely fresh FF install to a separate folder with no cookies or passwords or anything saved, and never any extensions installed. Still double fills the password -- which makes it impossible to log in. I am using FF Portable, and tried both the latest version and an older version. What could possibly be doing this?

H&HNY2U&2U I'll appreciate your help! Please clarify if the alert containing a Firefox logo (pictured in the upper right corner of the image I attached), which flashed repeatedly while viewing the Apple page, is actually from Firefox or is a fake. thanks, HJK

When trying to access Facebook via the Firefox browser, the browser screen immediately grays-out and freezes? It is the only web site doing this, and it doesn't happen with other browsers. I have attempted to contact Mozilla technical support and their only response is to refer me to a forum, instead of providing actual technical support. I have reinstalled Firefox, I have created a new profile, I have cleared my browser history, emptied the cache, etc., yet this problem persists. How do I get actual, real Mozilla technical support from Mozilla for help with this issue, instead of being referred to a forum, or do I just not use your product due to lack of actual customer support? How do I contact an actual person at the Mozilla corporate offices about lack of real Mozilla customer support?

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months.

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engine'. Why? How to fix it to Google search?

Hi Mozilla Community,

I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates.

The Issue: My Firefox browser updates automatically to the latest version. However, my Default Profile is visually stuck on the old UI design. It does not reflect the recent interface changes associated with the update.

The Troubleshooting Context:

• I have verified that the browser itself is technically updated (via Help > About Firefox).
• The strange part: I have other Firefox profiles on this same machine. When I launch those profiles, they correctly display the new, updated UI.
• This issue is isolated strictly to my main/default profile.

Has anyone experienced this mismatch where the version number is correct, but the UI fails to refresh on a specific profile? Is there a specific fix for this?

Thanks in advance for the help.